• Rampurhat Government Medical College & Hospital

MISSION

  • This Charter is a statement that acknowledges the right to health, right of self-determination, the right to information, the right to respect for privacy, the right to religious and philosophical freedom.
  • To provide high quality Patient care.
  • To initiate undergraduate medical education at par with the rest of the country to meet the country’s need for qualified Indian Medical Graduates.
  • To undertake Basic Community based research.
  • This charter intends to provide guidelines which enables citizens to better understand:-
    • The services & facilities available in the Rampurhat Government Medical College & Hospital.
    • The quality care & quality of services user are entitled to
  • To provide complaint redressal system through which complaints regarding denial or poor quality of service can be redressed.

LOCATION
Rampurhat Government Medical College & Hospital is a new state run medical college converted from the Rampurhat Super Speciality Hospital situated in the Rampurhat Health District in Birbhum District of West Bengal. It is well connected through railways and surface transport system with rest of the state and the country. It caters to patients from the adjoining districts and the neighbouring states.

BED STRENGTH
The sanctioned hospital bed strength is 322.

ENQUIRY AND INFORMATION ABOUT COLLEGE & HOSPITAL
Enquiry/ Rogi Sahayata Kendra is located at the entrance of the Super Speciality Building. All medical college related information is available at the Office of Assistant Superintendent located in the Super Speciality Building. Details of the hospital and the medical college are available in its website.
Website: www.rampurhatgmch.edu.in

HELPLINE
24 Hrs Helpline Number: 033-2204 1100

CASUALTY AND EMERGENCY SERVICES
Casualty and Emergency services available 24 hours daily throughout the year.

BLOOD BANK

  • A licensed Blood Bank is available in the hospital.
  • It caters to the requirements of patients.

PATIENT GRIEVANCE ADDRESSAL

Any grievance or complaint regarding hospital services can be lodged in writing to the Medical Superintendent cum Vice Principal. There are several drop boxes for lodging complaints. In case of any specific grievance, patients may directly contact by phone or personally meet the officials with prior appointment. The contact numbers of the Principal, Medical Superintendent cum Vice Principal, Deputy Superintendent and the Assistant Superintendents of the hospital are provided in the institute website.

RESPONSIBILITIES OF USERS

The success of this charter depends on the support we receive from our users.
Please try to appreciate the various constraints under which the hospital is functioning. A large number of patients attend the OPD daily. Number of patients seeking Casualty/Emergency medical care daily is also huge.

Please follow the rules and regulations of the hospital while inside the hospital campus.

  • Please do not cause inconvenience to other patients by crowding or making noise unnecessarily.
  • Please help us in keeping the hospital and its surroundings neat and clean.
  • Please don’t argue with security guards, show your passes when asked for and help maintain the order and peace inside the hospital premises.
  • Please use the facilities of this hospital with care and do not damage/spoil hospital property.
  • Do not indulge in any money transactions with touts and unauthorised persons.
  • The hospital is a NO SMOKING ZONE. Please do not smoke in the hospital.
  • Please refrain from demanding undue favours from hospital staff and officials.
  • Please provide useful feedback and constructive suggestions. These may be addressed to the Medical Superintendent cum Vice Principal of the Hospital.